Last updated: December 2025
At Kompass Komodo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.
By accessing our website or making a booking through Kompass Komodo, you agree to the practices described in this policy.
We may collect the following types of information:
Full name
Email address
Phone number or WhatsApp number
Nationality
Passport details when required for booking
Travel dates and trip preferences
IP address
Browser type and device information
Pages visited on our website
Date and time of access
This information helps us improve our website performance and user experience.
Your information is used to:
Process and manage bookings
Communicate with you regarding your trip
Share necessary details with boat operators
Respond to inquiries and customer support requests
Improve our website and services
Comply with legal and regulatory requirements
We only collect information that is necessary for these purposes.
We may share your personal information with:
Boat operators involved in your booking
Transfer providers when pickup arrangements are required
Authorities when required by law or regulation
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
We take reasonable steps to protect your personal information from:
Unauthorized access
Misuse or disclosure
Loss or alteration
While no system is completely secure, we apply appropriate technical and organizational measures to safeguard your data.
We retain your personal information only for as long as necessary to:
Complete your booking
Fulfill legal and accounting obligations
Resolve disputes
After this period, your data will be securely deleted or anonymized.
Our website may use cookies to:
Enhance user experience
Analyze website traffic
Understand visitor behavior
You can choose to disable cookies through your browser settings. However, some features of the website may not function properly as a result.
Our website may contain links to external websites. Kompass Komodo is not responsible for the privacy practices or content of those third-party sites.
We encourage you to review their privacy policies before providing personal information.
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data, subject to legal obligations
Withdraw consent for data usage where applicable
To exercise these rights, please contact us directly.
Our services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Kompass Komodo
Email: ko*****************@***il.com
WhatsApp: 0819-3079-3334
Website: komodotripfromlombok.com
At Kompass Komodo, your trust matters. We use your information responsibly so you can focus on planning a smooth and enjoyable Komodo Trip From Lombok.
Read Also Our Disclaimer and Term and Condition Page